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The Ideal 21st Century Employee We are about to see a huge turnover in government staffing as a result of retirements, lay-offs, and early-out incentives. Jim Chrisinger lists the qualitites we need to seek and support in the next generation of leaders.

Innovation's Hurdles Barriers to change often come directly from the norms of the dominant culture. Babak Armajani examines what norms the new public culture would embrace and how they could be communicated.

Client feedback...

"It was a true partnership. I hadn't experienced a true partnership before in a consultant relationship. I thought PSG would come in and say, "Do this. Here's what we're going to do." PSG didn't do that.

Instead of telling us, PSG asked questions, like, "What results are you trying to achieve?" And then we worked together on answers. Through that experience, I learned.

It was a learning experience for me. Invaluable, at the end. But sometimes frustrating during!"

"The Five C's" Our services are organized around five basic strategies for transforming public systems - Core, Control, Consequences, Customers, and Culture.